Terms of Service

Welcome to pilasterport.com. By using this website or purchasing our winter coats, you agree to be bound by the following Terms of Service. Please read them carefully before using the site or placing an order.

1. Use of the Website

You agree to use this website solely for lawful purposes. You may not use the site to engage in fraudulent activities, illegal transactions, malicious attacks, or any other actions that may disrupt the proper operation of the website.

2. Product Information

We strive to ensure that the images, styles, colors, materials, and descriptions of the products displayed on the website are accurate. Please note that the actual appearance of a product may vary slightly due to differences in display devices or lighting conditions during photography. Product prices and inventory levels are subject to change.

3. Orders and Payment

- An order is only considered confirmed once it has been processed and verified by our system.
- Please ensure that the shipping address and contact information you provide are accurate.
- The final price for your purchase is the amount displayed at the checkout page.
- We reserve the right to cancel an order in the event of pricing errors, insufficient inventory, or suspicious/unauthorized transactions.
- This website operates on a one-time purchase model; each order incurs a single, one-off payment. There are no automatic renewals, recurring charges, or unauthorized repeat billing.

4. Shipping and Delivery

Orders enter the processing stage once payment has been confirmed. Delivery times may vary based on the shipping destination, logistics arrangements, and other unforeseen factors. Please refer to our Shipping Policy for details regarding delivery timeframes, shipping regions, and associated costs.

5. Returns and Refunds

If you are not satisfied with your purchase, you may request a return or refund in accordance with our published Return and Refund Policy. Items must meet the specified return criteria, and refunds will be issued to the original payment method once the request has been approved.

6. Intellectual Property

All text, images, page designs, trademarks, graphics, and other content on this website are protected by applicable intellectual property laws. Reproduction, distribution, modification, or commercial use of any such content without prior authorization is prohibited.

7. Limitation of Liability

To the extent permitted by applicable law, we shall not be held liable for losses resulting from force majeure, logistics delays, interruptions in third-party services, or other circumstances beyond our reasonable control. Nothing in these terms excludes liability that cannot be excluded under applicable law.

8. Protection of Personal Information

We value the security and privacy of our customers' personal information. For details regarding the collection, use, and protection of personal information, please refer to the "Privacy Policy" on our website.

9. Governing Law

These Terms of Service are governed by applicable laws and regulations. Any disputes arising from the use of this website or the purchase of products shall first be addressed through friendly consultation; if such consultation fails to reach a resolution, the matter shall be handled in accordance with the procedures prescribed by applicable law.

10. Amendments to Terms

We reserve the right to amend these Terms of Service in response to business developments or legal requirements. Updated terms will be posted on this website, and continued use of the website by users constitutes acceptance of the updated terms.